27 May 2014

Claims Executive Job Vacancy

Kenya Orient Insurance: We are a leading general insurance company registered in Kenya that has been in operation for more than 30 years.

We have 13 branches and a talent base of over 140 staff. We are renowned for developing innovative insurance products such as Orient Mobile, Excess Free Motor Pack, Orient Home and other revolutionary products.

At Kenya Orient Insurance, we take pride in our highly qualified professionals who deliver our mission every day to provide Unique, relevant and Innovative insurance solutions that exceed our customer’s expectations.

We are seeking to recruit high calibre individuals to join our team of professionals in the
following position: 

Claims Executive
Division: Claims Department
Immediate Supervisor: Claims Supervisor

Overall Responsibility: 
The position is responsible for opening new claims and processing of non-legal Claims in line with the company policy Key Tasks,

Duties and Responsibilities

  • Open and acknowledge new claims
  • Appoint service providers within the set benchmarks, review their reports and process claims as necessary.
  • Initiate recovery from negligent third parties and promptly hand file to Legal Section for follow ups.
  • Ensure payment to policyholders and service providers within stipulated company benchmarks.
  • Maintain registers and adequate claims reserves.
  • Respond to correspondence and/or queries relating to claims falling under area of responsibility.
  • Make recommendations on settlements of claims falling under area of responsibility.
  • Prepare claims reports e.g. monthly theft report, monthly salvage report and any other reports which may be required from time to time.
  • Deputize the Senior Claims Executive
  • Perform any other duties as required from time to time.


  • Bachelor’s degree
  • Pass in at least two ACII papers or equivalent
  • 2 (Two) years’ relevant experience


  • Basic underwriting and legal knowledge
  • Knowledge on insurance products and services
  • Good negotiation skills
  • Analytical thinking and flexibility
  • Excellent customer handling skills

How to Apply
If you have the required professional and academic qualifications and are interested in the position, kindly send us your Application/Resume to by Friday, 30th May 2014 indicating the job title as the subject of your email.

Do Not Attach Certificates.

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