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27 May 2014

Personal Banker Job Vacancy

Jamii Bora Bank Limited is currently the Fastest Growing Bank in Kenya! We are looking for individuals who are hard working, energetic and self motivated.

Applications are invited for the following post:

Job Title: Personal Banker
Job Grade: M.
Department: Personal Banking and Mortgages.

Reporting To: 
Head of Personal Banking and Mortgages Department.Purpose of Job: To Provide leadership and operational efficiency the processing and maintenance of a quality loan book


Key Job Accountabilities

  • Growth – manage growth of consumer (personal and Mortgage) in your designated Branch(es).
  • Drive sales of consumer loans.
  • Drive sale of consumer banking accounts.
  • Mobilizing deposits and savings from consumer customers.
  • Managing customer relationships for consumer banking customers.
  • Control – ensure compliance to all KYC procedures, identify risks and mitigate on a continuous basis for all personal products.
  • Credit – overall responsibility for credit portfolio health for your individual loan portfolio.
  • Arrears Collection from consumer customer banking customers at your branch(es).
  • Innovation.
  • Generation of New Business Ideas to enhance consumer banking proposition.

Key Performance Indicators

  • Achievement of Sales Targets for Loans and Accounts and other personal banking products
  • Customer Service-Efficient TAT on Loan Applications within the set limit of 24Hrs
  • Management of PAR within Set Limits Of 5% for designated Branch(es)
  • Efficient Resolution of customer queries within set limits of 24Hours
  • Leave Management as per staff policy
  • Team Work- Participation in Departmental activities
  • New ideas or solutions initiated
  • Learning- Undertake new training on a regular basis to improve self

Qualifications and Skills Required

  • A Bachelor’s degree business, or related discipline
  • A proven track record in sales
  • Credit Analysis Training will be an added advantage
  • Analytical skills, Strong people management skills and customer focus with proven ability to build and sustain effective relationships across the organization;
  • Ability to prioritize workload; managing various projects and demands on a concurrent basis.
  • Ability to work independently; work quickly and under pressure to meet deadlines.
  • Computer skills – Ms Office.

Work Experience
Minimum 3 years work experience, of which 2 must be in sale of financial products preferably in a bank

How to Apply
If you are interested in the above position please forward your Cover Letter and updated Curriculum Vitae to human.resource@jamiiborabank.co.ke.

The closing date shall be Saturday 31st May, 2014.

Please note that only short listed candidates will be contacted.

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