23 May 2014

Senior Agency Banking Manager Job Vacancy

Our client, a Business Strategy Consultancy is in need of an Senior Agency Banking Manager who will be responsible for formulating and executing the Agency Banking Business Strategy in alignment with the company’s “Universal Banking Model” Job Description Overall responsibility of managing the Agency Banking Division

Key Roles & Responsibilities

  • Develop the Agency Model with the company’s “Universal Banking Model”
  • Coordinate Product implementation between Business; Operations, Technology & all third parties.
  • Relationship Management with all third parties.
  • Devise future strategy for the Agency Bank’s “Universal Banking Model”
  • Responsible for maintaining high service levels for various distribution channels in accordance with service levels
  • Responsible for developing and implementing Service Level Agreements within the bank and with all third parties.
  • Creating assessment tools for CEO/Directors to gauge market perception of all new products
  • Preparing market analysis reports & performance presentations to CEO and Directors on a month-to-month basis
  • Ensure that the branches are well trained in all new initiatives under taken on all delivery channels.
  • Work with all functions of the bank including Operations, Sales & service to define and deliver end-to-end customer experience on agency banking.
  • Ensure agency bank growth through product development, new acquisitions and expansion and deepening of existing relationships.
  • Development and tracking of KCSA (Key Control Standard Assessment), Audit, compliance and risk assessment – initial and ongoing self-assessment.

Qualifications & Skills

  • 5 + years of work experience, with 2+ years in Agency Banking
  • In-depth knowledge of Agency Banking Business, technology & operations
  • Re-engineering of Business, technology & operational processes
  • Project management skills
  • Excellent communication skills and the ability to interact with Directors, customers, vendors, partners, sales, IT and Operations

If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to

Only qualified candidates will be contacted.

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