7 Jul 2014

Guest House Receptionist Job Vacancy

Kabarak University invites applications from interested and suitable qualified candidates to fill the following vacant positions in the University.

The University is a Christian institution committed to Christian principles and values and the successful candidates will be required to uphold this value system.

Guest House Receptionist

The applicant should meet the following requirements:

  • Must have a certificate in Hotel Front Office/receptionist techniques preferably from Kenya Utalii College.
  • Should have superior presentation attributes in terms of speech, language, grooming and character.
  • Should show merit and experience of not less than three years in similar or equitable hospitality Institutions.
  • Applicants with Diploma in other relevant fields such as public relations, marketing or foreign languages will have added advantage.

Job Profile

  • To receive and usher in hotel visitors.
  • Handle payments through cash, Cheques and credit cards
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • To be responsible for accurate and efficient guest accounts and guest billing processes.
  • To assist in keeping the hotel reception area clean and tidy at all times.
  • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
  • To administer all routes of reservations (e.g. online, phone) to ensure that room bookings are made and recorded accurately.
  • To ensure that all reservations and cancellations are processed efficiently.
  • To provide accurate information to guests.
  • To ensure effective interdepartmental communication on issues related guest complaints, guest request and maintenance.
  • Process guests’ check ins and outs.
  • To undertake any other ad-hoc duties relevant to the post as and when required.
  • Remuneration and Terms of Employment: 

Appointments to the above position will be on permanent and pensionable (Guest House Receptionist with be on three year contract renewable on mutual agreement) following a satisfactory probation period of six (6) months.

A competitive compensation package will be offered to successful candidates.

In addition to teaching and academic management, successful candidates for the teaching positions would be expected to drive research, consultancy and outreach.

They are also expected to provide inspired and innovatory subject leadership and mentorship to students.

Application Procedure
Applicants should forward their applications including a soft copy and detailed Curriculum Vitae that should indicate their primary research interests, full personal details, publications and scholarly activities.

They should attach supporting certified copies of certificates and testimonials the applicants should also indicate their current earning and salary expectations.

Applicants should provide day time telephone number and names and addresses of three referees who are knowledgeable about applicants’ competence, area of specialization, character and faith.

The applicants should also request their referees to write immediately and directly to the undersigned.

Applications should be addressed to the undersigned to be received not later than 25th July 2014.

The Registrar (Administration & Human resource)
Kabarak University
Private Bag – 20157,
Kabarak – Kenya

Tel: 0726-515369/0729-223370/020-2114658


Kabarak University Moral Code: As members of Kabarak University family, we purpose at all times and in all places, to set apart in one’s heart, Jesus as Lord. (1 Peter 3:15).

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