30 Jul 2014

Relationship Manager Job Vacancy

Our client, a rapidly growing medium sized bank operating within the East African region wishes to recruit a Relationship Manager. Your primary role will be to develop strategies for new business and thus building your portfolio while maximizing customer satisfaction.

Key Responsibilities

  • Maintain existing client relationships, attending to their needs, managing their expectation and cross selling the Bank’s products and as such generating new business
  • Identify opportunities for product development, selling and cross-selling of the Bank’s products to maximize our market share
  • Develop and implement sales plans/activities to acquire profitable business relationships
  • Present solutions to customers demonstrating clear business value, engage in negotiations and close deals
  • Ensure customer satisfaction in regard to service delivery as well as attend to client issues
  • Gather and maintain up to date market intelligence and provide feedback to the Head of Business Development on new developments in the market place and competitor activities
  • Identify customer potential and credit worthiness and prepare credit proposals in compliance with the Bank’s credit and lending policy
  • Identify value proposition and high level solution parameters based on customer requirements
  • Collaborate with internal functions that support the sales, gather required input and coordinate actions; (work closely with customer operations teams for quality and improved performance)
  • Conduct research on strategically prioritized areas, sectors and target to identify potential areas for business opportunities

Qualification and background

  • Bachelors degree in Business Administration
  • Diploma in Banking, professional banking qualifications such as AKIB
  • At least 5 years experience in a financial institution
  • Strong business acumen, relationship and business building skills, organizational skills, ability to work under pressure and follow through abilities
  • Experience in sales and/or marketing management and administration is essential
  • Strong analytical, problem solving, communication, negotiating skills
  • Proven leadership skills and ability to deliver results.

How to apply: 
Send your application including a cover letter demonstrating why you are the most suited for this role, a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 8th August 2014.

Adept Systems
P O Box 6416, Nairobi, GPO 00100

Only short listed candidates will be contacted.

Please note that we do not charge fees for receiving or processing job applications.

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