BLOG SEARCH

8 Aug 2014

Lodge Manager Job Vacancy

A Lodge in Maasai Mara needs a Lodge Manager.

Job Purpose: 
To oversee all aspects of Lodge Management including maximization of financial performance, guest satisfaction, and staff development within established quality standards.

Duties:

  • Attend to all the needs of international travelers, hosting them at meal times and maintaining standards of the food and beverage offering from variety, ordering, costing, storage, preparation and presentation.
  • Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
  • Provide feedback, direction and training to the camp kitchen/dining staff on how to consistently meet the company expectations with regard to food and beverage and guest satisfaction.
  • Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.
  • Provide direction and feedback to purchasing on quality, costs and delivery of all foodstuffs to camps.
  • Provide monthly castings and achievements on the food and beverage offer to guests.
  • Continually assess the standard and opportunities to improve the aesthetic appeal of all the guest amenities; thereafter to provide feedback and recommendation as to how these can be improved.
  • Ensure sufficient resources are in place to improve said amenities and follow up on quality of work done.
  • Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
  • Execute marketing, sales, and operational activities, producing results that meet or exceed the projections.
  • Source for the camps ‘special’ items that are needed in terms of maintaining guest amenities.
  • Provide and monitor guest feedback; suggest improvement and additions to overall guest experience.
  • Collect the necessary data for the monthly reporting schedules.
  • Provide feedback and analysis on all stock inventories and consumption.
  • Ensure that there is a consistent standard for all Front of House presentation.
  • Strong ability for cost controls.

Skills and Qualifications

  • 10 years’ Experience in the hospitality industry
  • Minimum 3 years in Camp/Lodge Management.
  • Exposure to Purchasing, Stores and Logistics systems.
  • Good computer skills with particular focus on Microsoft Excel.
  • Proven attention to detail and ability to complete projects to a high standard.
  • Proven administration skills, preferably with basic bookkeeping experience.
  • Proven experience in the executing of environmental policies.
  • Good organizational skills and an orderly approach to administration matters.

Qualified candidates should sent their application and CV only to hrd@aalodges.com cc. to aatalent254@gmail.com so as to reach us by close of Business, Friday August 20, 2014.

No comments :

SUBSCRIBE FOR UPDATES

Enter your email address:

Delivered by FeedBurner