18 Sep 2014

Debt Recovery Officer Job Vacancy

Our client is a growing Micro Finance Institution offering loan services to individuals and corporate entities.

Are you dynamic, committed, responsible and reliable? 

Can you handle difficult and challenging situations without compromising on the organization’s core values? 

Are you good at making up follows in a courteous and professional manner? 

If you do, then this is the kind of job you are looking for.

Our client would like to fill the position of a Debt Recovery Officer who will report to theManaging Director.

Job Purpose/Summary

The job holder is responsible for the administration and implementation of the debt recovery process.

Duties and Responsibilities

  • Ensure achievement of set targets for the recovery of debts.
  • Ensure uniform debt collection strategy in line with the organization’s mandate to avoid reputation risk and legal challenges.
  • Regularly prepare and submit updated debt recovery reports capturing any outstanding arrears.
  • Follow up repayment arrangements and actively monitor that the default is taken up expeditiously with the debtors.
  • Follow up overdue accounts by mail, electronically or in person to establish payment arrangements.
  • Documenting and disseminating lessons to lending officer on common challenges, trends, gaps, and high risk arrears.
  • Monitor and regulate the debt collection costs within the approved limits.
  • Negotiate and restructure facilities in consultation with the MD where such actions increase chances of recovery of the debt.
  • Follow up legal cases where recovery action is challenged in court.
  • Identify and classify hard core cases and where necessary recommend write off.
  • Engage auctioneers, investigators and private debt collectors.
  • Ensure the recovery exercise fully complies with the statutory regulations and guidelines.
  • Liaise and monitor the execution of the recovery exercise by the third parties involved including auctioneers, lawyers and debt collectors.
  • Manage storage and sale of repossessed collaterals.
  • Undertake Debt Recovery Analysis process and provide improvement recommendations.
  • Embark on an exercise to recover accounts that have been written off.

Minimum Requirements

  • Degree in Business related field.
  • Qualification in credit management/debt collection be a definite advantage
  • General knowledge in MFI/banking with emphasis on credit operations.
  • 2-5 years’ work experience in debt recovery and credit management.
  • Proficiency in Ms Office with emphasis on Excel.

Personal Attributes

  • Good communication and negotiation skills
  • Good interpersonal skills
  • Maturity, honesty, integrity and a strong sense of ethics
  • The ability to remain calm in stressful situations
  • Patience and understanding
  • To be persuasive, persistent and firm

Salary Budget: Kshs.75-100,000 Gross

How to apply: If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.

Please forward a copy of your updated resume, and your current salary and benefits package to before close of business 23rd September 2014.

Only successful candidates will be contacted.

Kindly indicate the position’s title as the subject of your application.

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