16 Sep 2014

Operations Manager Job Vacancy

FEP Holdings Limited is one of the fastest growing group of companies in Kenya with investments in Financial Services, Hotels, Schools, Real Estate and Media among others.

Fountain Micro-Finance Bank, an associate of FEP Holdings Limited is seeking to recruit suitable candidates for the following position:

Operations Manager

Job Summary:
Responsible for ensuring efficient and effective day to day operations of the bank.

Key Responsibilities

  • Initiate process and quality reviews and contribute to plans that deliver process improvements ensuring effective implementation and ultimately improved productivity.
  • Contribute to the development and implementation of credit policy which provides suitable protection and facilitates business growth and asset distribution.
  • Monitor and report on the implementation of loan policies and procedures; evaluate loan vetting structures and enforce credit standards according to company goals and policies.
  • Direct and guide all operational procedures and controls through the development and implementation of procedures and controls to promote communication and adequate information flow, and thereby manage operational risk and solidify management control and the direction of the business unit.
  • Improvement in operating procedures to increase profits and/or make the business unit more efficient.
  • Developing strategies and implementation plans to improve and standardize all aspects of operations.
  • Lead and manage the team to deliver a culture that supports and contributes to the achievement of financial objectives of the business and meets service standards.
  • Support the Regional managers’ efforts to increase employee productivity by assisting to coordinate and manage the activities in
  • Business Finance and assist to develop and implement strategies for increasing growth.
  • Produce timely, detailed management reports as needed for monitoring and management of all business finance operations
  • Management of registry and archives


  • A Business related Degree or equivalent
  • A minimum of 5 years’ experience in a Senior Management role and dynamic team.
  • Excellent credit skills Knowledge.
  • Commercial experience in the microfinance or banking industry is required.
  • The position requires a candidate with strong organizational and interpersonal skills with the ability to prioritise, multi-task and work under pressure amidst competing demands.

How to Apply
Interested candidates who meet the above required qualifications and experience should email their application letters, detailed CV listing three professional references and your 24 hours telephone contact to: on or before Friday, September 19, 2014.

Only shortlisted candidates will be contacted for interviews.

FEP Holdings Limited is an equal opportunity employer, any lobbying or canvassing will lead to automatic disqualification.

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