13 Mar 2017

Kenya Airways HR Relationship Manager Job

Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 54 destinations worldwide, 44 of which are in Africa and carries over four million passengers annually. The airline was recently voted the Leading Airline in Africa by passengers in the World Travel Awards. It has also been voted the Leading Airline in Africa – Business Class four years in a row.

Kenya Airways has a fleet of 36 aircraft that are some of the youngest in Africa; this includes its flagship B787 Dreamliner aircraft. The onboard service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10.

Most recently it has scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the Business Airline of the Year in Africa.

Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi.

Brief Posting Description
To provide active leadership on all HR matters emanating from the relevant business areas as well as partnering with functional Directors and supporting Line Managers in the planning, development and implementation of the HR Business strategy and procedures.


Recruitment and Selection

  • Review manpower requirements and ensure availability of suitable resources to support the business.
  • Conduct end to end recruitment from advertisement, selection of the interview panel, conducting back ground checks and on-boarding of the employees.
  • Liaise with the H.R Services Manager, Head of Learning and Development, Country Managers and respective administrative assistants to ensure smooth on-boarding of all new staff.
  • Conduct follows ups of the new employees to ensure they settle in the roles well.

Strategy Formulation

  • In liaison with the Talent team plan and review recruitment strategy to ensure it is in line with the business needs and objectives.
  • Review organization structures, roles profiles/descriptions and ensure that they are in line with business needs

Performance management

  • Drive the implementation of performance management policies, procedures and structures in order to grow a performance culture within Kenya Airways.
  • Review, analyze and provide feedback to the employees on their performance and ensure reviews are periodically carried out.
  • Identify the staff with unacceptable performance and in conjunction with the mangers prepare a performance improvement plan ensure reviews are done as per PIP agreement.

Budgetary control

  • Monitor and control the individual cost centre budget
  • Staff Training and Development
  • Identify and recommend appropriate development interventions (training and other initiatives) for individual staff and departments, ensuring these interventions are aligned to business strategy and regulatory requirements.
  • Sit in the training review board (TRB) to review training progress for the pilots undergoing training and follow up on the recommendations.
  • Review role profiles to ensure they are in line with business needs and job the evaluation of the same

Succession Planning

  • In conjunction with the directors and the controlling mangers develop succession plans for key roles in the respective business areas and ensure implementation of the same

Staff Engagement

  • Conduct exit interviews and record feedback for use in addressing employee concerns.
  • In conjunction with line managers and employee relations, address employee engagement/satisfaction to drive KQ as the Employer of Choice
  • Facilitate the transfer of staff to various workstations in line with the business needs.

HR Relationship

  • Interpreting, advising and communicating to line mangers and staff on HR policies procedures, changes and update and ensuring adherence by the line.
  • In consultation with Head of Employee Relations, advice and provide guidance on grievance handling procedures to ensure that disciplinary issues in the respective business areas are resolved amicably, speedily and within the limits of the respective country labour laws to maintain industrial harmony
  • Ensure staff in the respective business areas are rewarded as per policy and any review/anomalies are handled as per Company procedure in liaison with the Manager Reward & Compensation

Minimum Requirements

  • University graduate preferably in Human Resources or Social Sciences
  • Postgraduate Diploma in HRM
  • 8-10 year experience in a relevant role (of which 4 should have been in a supervisory/line manager role) with at least 4 years of relevant HR experience included therein
  • Good knowledge of Kenya Labor Laws
  • Good knowledge of International Laws


  • Excellent negotiation, communication interpersonal and interviewing skills
  • Excellent organizational, planning and analytical skills
  • Strong proficiency in use of IT
  • Achievement Drive and Initiative
  • Ability to lead courageously
  • Ability to hold others accountable
  • Good analytical skills
  • Resilience

How To Apply
If you meet the above requirements, please apply through our website via

Deadline for application is 17th March 2017

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