30 Mar 2017

National Oil Retail Territory Manager Job in Kenya

Reporting to National Retail Manager, the Territory Manager retail will drive sales in the retail network to achieve the optimal volumes and margins while maintaining the National Oil brand and standards.


  • Coordination and enforcement of the sales of Fuels, Lubricants & LPG to meet the set targets consistently
  • Acquiring new business opportunities including new station acquisitions within the sales territory to achieve set targets
  • Ensuring availability of fuels, LPG and lubricants in all retail outlets at all times
  • Enforcing the Company’s credit policy and ensure that customers trade within approved credit limits
  • Enforcing compliance to EHS and operational procedures and regulations in all retail outlets in the region
  • Ensuring compliance to statutory requirements for business sites in the respective territory
  • Ensuring regular maintenance of the Corporation’s assets and working together with the maintenance team to ensure timely repair and servicing of service station equipment
  • Conducting market intelligence and guiding the marketing team on opportunities on the ground and how best to take advantage of them
  • Coordinating sales promotion campaigns, customer open days and other innovative promotional initiatives within the territory in liaison with the Customer Service department
  • Receiving and attending to customer complaints and providing guidance on how any gaps in customer satisfaction can be filled
  • Monitoring and evaluating the performance of dealers and ensuring that dealers strictly adhere to the Dealer
  • License Agreement
  • Following up on customer accounts reconciliation;
  • Coordinating dealer and station staff recruitment and training in liaison with the SHEQ department
  • Implementing and maintaining RQMS (Retail Quality Management System) and ensuring timely closure on
  • ERM (Enterprise Risk Management) issues.


  • Bachelors’ degree in any field.
  • Diploma in Sales and Marketing will be an added advantage;
  • At least three (3) years’ experience in sales and marketing;
  • Experience in the Oil Industry is an added advantage

Key Skills & Competencies

  • Be a good team player;
  • Strong planning & organizing Skills;
  • High standards of personal Integrity;
  • Well-developed report writing skills;
  • Good negotiating skills;
  • Well developed leadership skills;
  • Excellent Customer service skills:
  • Be a good decision maker;
  • Proven ability of commercial Awareness;

How To Apply
Candidates will be required to satisfy the requirements of Chapter Six of the Constitution of Kenya on leadership and integrity, and are thus required to submit clearance certificates from the following institutions together with the job application:

  1. Kenya Revenue Authority (Tax Compliance Certificate)
  2. Higher Education Loans Board
  3. Ethics & Anti – Corruption Commission
  4. Criminal Investigation Department (Certificate of Good Conduct)
  5. Report from an approved Credit Reference Bureau (CRB)

Evidence of on-going clearance is admissible subject to satisfactory results (presentation of a clearance certificate from the above institutions) before the selection process.

Applicants should either email to or send their application and detailed CV with copies of certificates, indicating current position, qualifications, working experience, current remuneration, names of at least three (3) professional referees and daytime telephone number to:-

Africa Management Solutions Limited
Vision Plaza 3rd Floor, Unit 12A, Mombasa Road,
P.O. Box 11145-00100 NAIROBI

Applications should reach Africa Management Solutions Limited not later than 5pm on Tuesday, 04th April 2017.

Only short-listed candidates shall be contacted.

Canvassing shall lead to automatic disqualification.

National Oil is an equal opportunity employer.

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