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31 May 2017

Cellulant Operations Engineer Job Vacancy

Department: Technology Operations
Location: Nairobi, Kenya
Job posting: 23/05/2017- 14/06/2017
Starting date: Immediate


Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, USSD, SMS, and digital content. We are currently serving merchants and banks across 10 countries, and a wide set of industries

Our true competitive advantage lies in the ecosystem we are building – if we do a good job over the next few years, it will be the glue* that will connect everyone to everything – every consumer to every business in Africa.

To be able to meet these aggressive growth expectations we need to grow our dynamic team. We invite you to be part of that growth by submitting your application to the following role.

The Hub Implementation Engineer is responsible for supporting and maintaining Cellulant’s Hub that provides services to merchants and banks across the countries. This team member’s role is critical to the safety of the production environment and helps prevent the introduction of bad or untested code into production on which the organization’s internal and external Customers depend on.

Hub Implementation Engineer support the Hub Manager in the mission to continually lead, facilitate, and coordinate synchronized quality releases to maximize value delivered to Cellulant customers.

Job Responsibilities
Software & Service Deployment

  • Ensure that all software released by the software team is deployed and that it operates correctly.
  • Ensure that all the relevant monitoring tools are deployed and setup for all services on Hub.
  • Ensure that the documentation of all deployments is developed and up to date.

Systems Management

  • Systems Utilization & Capacity Monitoring
  • Applications SLA tracking

Service Management

  • Ensure that all services are implemented and that they operate correctly.
  • Prepare System Uptime Reports for the service management meetings.
  • Responsible for service improvement deliverables.
  • Respond to escalation from support team.

Systems troubleshooting & problem resolution

  • Application fault diagnosis
  • Problem resolution
  • Liaise with service providers for problem resolution

Quality Assurance

  • Provide feedback on test cases and test coverage to the quality assurance team.
  • Review code for potential performance issues, reusability, and/or anomalies.

System Documentation

  • Maintain Applications Inventory
  • Systems Architecture Diagrams
  • Maintain & Review Old documentations
  • Application configuration Documentation

Guidance and Mentoring

  • Participate in peer reviews
  • Arrange and execute training for other teams

Qualifications

  • Preferred: BSc. Computer Science/Software Engineering/IT;
  • Extensive experience with Java/PHP programming language;
  • Extensive experience with databases – database management, data structures, relational data models, Stored Procedures, PL/SQL;
  • Extensive experience of web technologies – XML, JavaScript;
  • Experience with application security technologies (e.g. SSL) to ensure secure applications;
  • Experience in software life-cycle development (SDLC);
  • Experience with management of Apache webserver.
  • Preferred experience with Apache Tomcat application server and SOA;
  • Preferred experience with Linux, Solaris or UNIX OS’s;
  • Candidate should have at least 2 years of experience in application development.
  • Candidate should have excellent interpersonal and communication skills
  • Candidate should have experience in high pressure environments/projects
  • Candidate should have good presentation skills
  • Candidate should have excellent report writing skills
  • Candidate should be an excellent team player

Other Skills / Abilities

  • Technical IT aptitude
  • Software Testing & troubleshooting skills
  • Business Analytics & Numerical skills
  • Problem Solving
  • Commercial awareness
  • Great communication & presentation skills
  • Team working skills
  • Documentation skills

Work Conditions
On-call availability

What do we offer you?
When working at Cellulant, you can expect to work on a diverse range of problems, with inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning.

We offer you a challenging position in which you will be rewarded for performance.

How to Apply
Are you interested in this position and do you meet the minimum requirements? Apply by sending an e-mail with your CV and transcripts to Jobs@cellulant.com with the subject line HUB Implementation Engineer

The selection process entails aptitude and technical assessment, an oral interview stage and a final interview.

The deadline for application is 6th June 2017

Due to the high volume of applications received only shortlisted candidates will be contacted.

Do you have questions about this vacancy?

Visit our website at www.cellulant.com

Please do not hesitate to contact us by e-mail or telephone:  jobs@cellulant.com or 0202606696.

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