31 May 2017

Home Implementation Manager - Safaricom Job in Kenya

We are pleased to announce the following vacancy in the Home Technology Department within the Technology Division. In keeping with our current business needs, we are looking for a person who
meets the criteria indicated below.

Reporting to the Snr. Manager – Home Technology & Customer Support, the position holder will Manage and coordinate the implementation of fiber optic projects to the home to achieve the best customer experience from Design Approval to as-built delivery.

Ensuring adherence to installation standards, Sound engineering practices, Health & Safety Policies, quality deployment and all installations are delivered on-time and within budget.


  • To Lead timely project delivery to meet Business needs and projected targets on Revenue;
  • To identify and manage all project Risks such as logistical, regulatory, Resourcing and Commercial;
  • To prepare and issue regular/weekly project progress reports for timely and accurate project status and decision support information to stakeholders;
  • To provide quality control of Safaricom Home projects at all Steps of implementation & acceptance in accordance with set standards;
  • To guide and provide leadership to the delivery Team as well as plan and coordinate on-going support for customer connections;
  • To provide supplier management, and resolution of any community and 3rd party issues;
  • To ensure adherence to OHS policies and stipulated code of Conduct by all suppliers;
  • To oversee and manage Fibre infrastructure (Aerial or Underground) and connection to the home;
  • To monitor status of material orders, arrange for delivery and storage in appropriate Locations;
  • To coordinate acquisition of ROW, access, utility easement information from Authorities & landlords and act as the Safaricom representative.

Job Requirements

  • Degree in Electrical, Electronics, Civil Engineering, Telecommunication Engineering ,IT or related field
  • At least 5 years’ Experience in Fibre implementation (Civil, Telecoms and customer connection works) with ability to work under pressure
  • Knowledge in transport/data communication planning design and optimization tools including GIS Tools such as Mapinfo, ArcGIS
  • Expertise in Fibre Optic Cable; Rollout, Integration, Project Planning & Management, Supplier Management, Contract Management, Quality Assurance.
  • Ability to inspire and manage installation teams, deliver results and meet and surpass targets;

How to Apply
Apply here for the Home Implementation Manager Job before 2nd June 2017

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