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11 May 2017

System Engineer Internship Opportunity

Expertflow provides clients and partners with expertise in Cisco Contact centers and Voice Portals. We designs, implement, maintain and operate the technical Contact

Centre infrastructure, and provide project management for Cisco Contact Center and Microsoft CRM
Deployments in the Middle East and Africa. Currently we have offices in Bern, Cairo, Nairobi, Nigeria, Morocco, South Africa and Lahore.

About the position
The position provides a great opportunity to work in a multinational company and be able to interact with diverse professionals all across the world. We are looking for a highly skilled and passionate Systems Engineer who will work under close supervision of a senior engineer as an internee for six months subject to permanent employment based on performance.

Responsibilities

  • Knowledge on Windows Operating Systems and Linux based systems.
  • Communicate with customers in East Africa to elicit technical solutions from business requirements
  • Develop SW integrations between our client’s IT systems solutions and Cisco Unified Communications
  • Design IVR back office integrations and develop customer voice portals
  • Analyze and resolve incidents
  • Management of contact center projects.
  • Other duties as may arise from time to time and as may be assigned to the Employee
  • Work closely with and be mentored by Senior Engineers in the team

Qualifications
The ideal candidate should meet the following requirements:-

  • A recent graduate (Second Upper and above) or waiting to graduate with BS degree in Computer Science or Engineering.
  • Professional Certification like CCNA will be a big plus.
  • Demonstrate ability to deliver high quality products to sometimes challenging scale
  • Should demonstrate passion to learn new technologies.
  • Eye for detail and identifying problems
  • Strong interest in development technologies
  • Ability to work under pressure in a fast paced environment
  • Prior experience as a Network/Systems engineer will be an added advantage

How To Apply
Interested candidates should send CV ONLY indicating mobile/telephone contacts to elizabeth.biwott@expertflow.com not later than 15/05/2017.

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