19 Jun 2017

Dispatch Coordinator Job in Kenya

Job Location: Nairobi
Industry: Food Manufacturing
Salary: KES 40,000 – 50,000 gross

Our client is a start up cheese manufacturing company based in Nairobi. They seek to hire a dispatch coordinator who will ensure that the finished product is delivered to customers as per agreed quantity, quality and time schedule.

Duties and responsibilities

  • Provide leadership role and managing the daily operations of dispatch department to ensure customer satisfaction is successfully achieved.
  • Manage orders and ensuring efficiency in packing and dispatch.
  • Maintain weekly stock take of the inventory in dispatch cold room against what is produced and provide weekly actual time data to production manager.
  • Coordinate with production department on stock levels to meet orders.
  • Ensure compliance with standard procedures and do quality checks.
  • Ensure no substandard goods leave the factory.Manage packers and fostering a positive team environment.
  • Dispatching orders in a timely and efficient manner.
  • Ensure effective, safe, accurate  and timely completion of  vehicles loading
  • Controlling and managing product returns, damaged goods or missed deliveries.
  • Managing issues with non- stock items for orders.
  • Keeping records of all special customer requirements/fairs on a data base.
  • Recording and managing customer requirements for specific day deliveries, special orders for fairs and special customers.
  • Keep records and report to the management on a daily basis.
  • Proactively address and resolve issues.
  • Control distribution & co-ordination of events.
  • Ensuring proper maintenance of the cold chain throughout the delivery process and trucks conditions.


  • A holder of a minimum diploma in business management, supply chain management or related course.
  • Should have at least 3 years of experience in a similar role with a food manufacturing company.
  • Ability to lead, coordinate resources and staff in department is an efficient and time conscious manner.
  • Should possess excellent customer service skills.
  • Possess good communication skills both written and spoken.
  • Sound ability to handle multiple tasks, set priorities and meet deadlines.
  • Superb organizational and detail and result-oriented.
  • Proficient in Ms- Word, Ms-Excel, Ms-Power Point, Outlook.
  • Be a holder of a valid and clean driving License
  • Trained on ISO certification will be an added advantage

How to Apply
If you meet and/or possess the necessary qualification and experience; please send your cover letter and CV only quoting the respective job title on the email subject  to   to be received not later than 23rd June 2017. Kindly indicate current and expected gross salary on your cover letter.

Only Shortlisted candidates shall be contacted.

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